Safety & Security

In an Emergency

Call 111 when:
• Someone is badly injured or in danger
• There is a serious risk to life or property
• A crime is being committed and the offenders are still there or have just left

To report a historic incident (eg. Overnight break-in or something that happened a few days ago) call Auckland Central Police on 09 302 6400 and ask for the Crime Reporting Line.

Alternatively contact the Newmarket Police on 09 529 5633 or visit them between 8am and 4pm Monday to Friday at 58 Remuera Road, Newmarket.



In case of a cardiac arrest, the nearest automated external defibrillators are located at:

Remuera Library
429 Remuera Road
Monday - Friday 9am - 6pm; Saturday 9am - 4pm; Sunday 12pm - 4pmDefibrillator small
Ph:  09 520 2532

ASB Bank
360 Remuera Road
Monday - Friday 9am - 4.30pm
Ph:  09 306 3030

Remuera Doctors
320 Remuera Road
Monday - Friday 8am - 6pm
Ph:  09 524 6504

Remuera Fire Station
291 Remuera Road
Phone: 520 0252


Matrix Securitymatrix security guards

The Remuera Business Association has a collective contract with Matrix Security that includes random foot patrols through the town centre on weekdays, weekends and after business hours. Matrix vehicle patrols regularly pass through Remuera day and night, and are on the lookout for suspicious activity. Individual alarm monitoring is not part of the RBA’s contract with Matrix Security.

RBA members can phone Matrix at any time to report a security incident and a patrol will be dispatched. Phone 579 1567 and state clearly that you are “calling from the Remuera Business Association”.

If a crime or other incident is taking place and there is immediate threat of serious harm to person or property you should phone 111 in the first instance.


Text Alerttxt alert

The Remuera Business Association operates a Text Alert system to let businesses know quickly of any suspicious or criminal activity in the Remuera town centre. RBA members can supply two mobile phone numbers to receive Text Alerts. If a business notices suspicious activity (eg. attempted or actual shoplifting) they should contact the RBA quickly by phone or email with a brief description of the incident and people involved. The RBA will then send a short Text Alert so all businesses are aware. 

To sign up for Text Alert phone the RBA office on 523 3261 or email This email address is being protected from spambots. You need JavaScript enabled to view it.